Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact form or request a quote
- Call or WhatsApp us to book a service
- Subscribe to our newsletter
- Engage with us on social media
This information may include your name, phone number, email address, physical address, and details about your curtains or property.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our curtain cleaning services
- Communicate with you about bookings, quotes, and appointments
- Send you service reminders and maintenance tips
- Improve our services and customer experience
- Comply with legal obligations (e.g., fire compliance certificates)
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Our team members who need the information to perform their duties
- Service providers who assist us (e.g., payment processors)
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure storage, access controls, and regular security reviews.
5. Your Rights
Under South African law (POPIA), you have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Request deletion of your information
- Object to processing of your information
- Lodge a complaint with the Information Regulator
6. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us:
- Phone: 071 622 6723
- Email: info@curtaincleaning.org
- Address: Martha North Rd, Randburg, Johannesburg